Big Blue Huddle

We had a major technical problem late this afternoon.  The site is running now, but I am not comfortable with how I got it up and running (the site is now throwing massive error messages, and I fixed that by turning off the error messages).   If it crashes again, it could be down for days, and there may be a need for major repairs etc

Please note, if things go south I will update the BBH Twitter and BBH Facebook to keep everyone updated.

Bump

Quote from: MightyGiants on March 15, 2024, 06:28:48 PMWe had a major technical problem late this afternoon.  The site is running now, but I am not comfortable with how I got it up and running (the site is now throwing massive error messages, and I fixed that by turning off the error messages).   If it crashes again, it could be down for days, and there may be a need for major repairs etc

Please note, if things go south I will update the BBH Twitter and BBH Facebook to keep everyone updated.

BBH Facebook? I searched for BBH and Big Blue Huddle but came up blank. Can you explain? 

I don't do Twitter/X.

Quote from: Sem on March 15, 2024, 09:40:18 PMBBH Facebook? I searched for BBH and Big Blue Huddle but came up blank. Can you explain? 

I don't do Twitter/X.

Me too

New York Giants Big Blue Huddle
https://www.facebook.com/profile.php?viewas=100000686899395&id=100064405550655

Thanks ED, but that link says TECHNICAL ISSUES we are working on it

Quote from: brownelvis54 on March 15, 2024, 10:29:27 PMThanks ED, but that link says TECHNICAL ISSUES we are working on it

Rich is working on it with Tim. It could go down again until they find the cause.

Quote from: Ed Vette on March 15, 2024, 10:31:14 PMRich is working on it with Tim. It could go down again until they find the cause.

Thank you Ed

Your hard work to keep us all connected is much appreciated.  Thank you!

i thought y'all banned me  =))

https://x.com/BigBlueHuddle/status/1768767388168921142?s=20

UPDATE-  I believe I have the site somewhat stable.   That said, there is a weird issue with our web host where they reconfigure our site (randomly), and the site crashes until I redo the issue.   I have a 2 hour walk today and a party so I will not have the time to dig deeper into this issue with our hosting company (likely tomorrow I will).  So it's possible the site can go down for a stretch until I can get home access to the backend and undo their changes.

Overall, I am feeling better about the technical issues right now, but we are not quite out of the woods.

Quote from: MightyGiants on March 16, 2024, 08:47:34 AMUPDATE-  I believe I have the site somewhat stable.   That said, there is a weird issue with our web host where they reconfigure our site (randomly), and the site crashes until I redo the issue.   I have a 2 hour walk today and a party so I will not have the time to dig deeper into this issue with our hosting company (likely tomorrow I will).  So it's possible the site can go down for a stretch until I can get home access to the backend and undo their changes.

Overall, I am feeling better about the technical issues right now, but we are not quite out of the woods.

Rich,

Thank you for this update, and thank you for the work you and others are doing on this. It is significantly appreciated.

I also disabled Tapatalk at least temporarily to stabilize the site

Have all the issues been resolved Rich? Andrew can't get on because TapaTalk is disabled.

Quote from: Ed Vette on March 17, 2024, 11:12:22 AMHave all the issues been resolved Rich? Andrew can't get on because TapaTalk is disabled.

The issues are still in flux.  There seems to be a file the system adds at 3 in the morning that causes the site to generate issues or crash.  I am trying to resolve that issue.  Once that is fixed, I will focus on Tapatalk (Andrew should be able to get on by just coming directly to the site).

I might play around this afternoon with Tapatalk, but my experience says it's best to address problems one at a time rather than simultaneously.  If something goes wrong, I won't know exactly what change caused the problem.

How can he get the mobile App for his phone? I don't recall.

Quote from: Ed Vette on March 17, 2024, 11:58:06 AMHow can he get the mobile App for his phone? I don't recall.

Just use any browser on his phone and go to this link

https://giantsfans.net/message_board/index.php

Quote from: Ed Vette on March 17, 2024, 11:58:06 AMHow can he get the mobile App for his phone? I don't recall.

I see Andrew had issues logging in.  We can reset his password if he needs us to

Quote from: MightyGiants on March 17, 2024, 01:49:07 PMI see Andrew had issues logging in.  We can reset his password if he needs us to

Don't. I'll let you know.

Thanks Gents!

I got in via browser.

You're doing yeoman's work Rich! Thanks for all your effort and expertise.

Still have an issue with the hosting company editing things in the middle of the night which creates instability.   I am working with Tim (T200) to try to figure out the issue.

I think I may have a solution.  After work, I am going to try something that may eliminate the 4 in the morning issue.   There is some risk, so don't be alarmed if the site is offline at some point late afternoon or early evening.


If I am successful, then I can start looking at the Tapatalk issue.

Looks like the big problem is fixed.  Now I have to look at Tapatalk

Okay, I reinstalled Tapatalk and it works


At this point, I consider all issues resolved and we are back to running normal

Thanks for your perseverance in getting this resolved, Rich.

I alerted Andrew. I'm going to try working with Tapatalk for a bit to test it. Before it wasn't compatible with the latest upgrade.


Sent from my iPhone using Tapatalk

Quote from: MightyGiants on March 19, 2024, 11:30:16 AMOkay, I reinstalled Tapatalk and it works


At this point, I consider all issues resolved and we are back to running normal

Tapatalk crashed on me.

Quote from: Ed Vette on March 19, 2024, 07:12:50 PMTapatalk crashed on me.

I posted this from Tapatalk


Sent from my iPhone using Tapatalk

Quote from: Ed Vette on March 17, 2024, 11:58:06 AMHow can he get the mobile App for his phone? I don't recall.

Make sure you Tapatalk is version 8.10.35

Quote from: MightyGiants on March 19, 2024, 07:37:53 PMMake sure you Tapatalk is version 8.10.35

It's 8.10.36 and it's working now. From the update. I'll verify from the app icon. Thanks.


Sent from my iPhone using Tapatalk

Quote from: Ed Vette on March 19, 2024, 07:49:33 PMIt's 8.10.36 and it's working now. From the update. I'll verify from the app icon. Thanks.


Sent from my iPhone using Tapatalk

Sent from my iPhone using Tapatalk